Privacy Policy

Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from cratezilla.com.

🔐 PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device — including your web browser, IP address, time zone, and cookies on your device. As you browse, we also collect details about which products/pages you view, referral sources, and how you interact with the Site. This is referred to as "Device Information".

We collect Device Information using:

  • Cookies – small data files placed on your device (learn more or disable them at allaboutcookies.org)

  • Log files – track actions and gather IP address, browser, ISP, etc.

  • Web beacons/tags/pixels – electronic files that record browsing behavior.

When you place or attempt to place an order, we collect:

  • Your name, billing & shipping address, payment info (e.g. card details), email, and phone number.
    This is called "Order Information".

Together, Device Information + Order Information = Personal Information.

🛠 HOW WE USE YOUR PERSONAL INFORMATION

We use your Order Information to:

  • Process and ship your orders

  • Communicate order confirmations and updates

  • Detect fraud or potential risks

  • (With your permission) Share updates, offers, or promos via email or ads

We use Device Information to:

  • Improve our website and user experience

  • Monitor for fraudulent activity

  • Analyze traffic sources, popular content, and ad performance

🤝 SHARING YOUR PERSONAL INFORMATION

We only share your Personal Information with third parties to power our store and improve your experience:

  • Shopify hosts our store. Learn how Shopify handles your data here: Shopify Privacy

  • Google Analytics helps us understand user behavior. You can opt out here: Google Opt-Out

We may also share your information to comply with legal obligations or protect our rights.

🎯 BEHAVIOURAL ADVERTISING

We may use your Personal Information for targeted ads or remarketing based on your activity on our Site.

Opt out of targeted advertising:

🚫 DO NOT TRACK

Please note: we do not alter our data collection or usage practices when we detect a “Do Not Track” signal from your browser.

🇪🇺 YOUR RIGHTS (FOR EU CUSTOMERS)

If you're a European resident:

  • You have the right to access, correct, or delete your Personal Information.

  • We're processing your data to fulfill orders or pursue our business interests.

  • Your data may be transferred outside of Europe (e.g., to Shopify servers in the U.S. or Canada).

📁 DATA RETENTION

We retain your Order Information for our records unless you request its deletion.

🔄 CHANGES TO THIS POLICY

We may occasionally update this policy to reflect changes in our practices, business, or for legal compliance. Please check this page for the latest version.

📬 Contact Us

For questions, reach us at:
Email: support@cratezilla.com
Mail: CrateZilla – [4-2-147/150, secunderabad,500003]
Subject: Privacy Compliance Officer