Final Sale Policy

At CrateZilla Thrift, all our products are pre-loved, used, and washed neatly, and each item is unique and one-of-a-kind. Please read this carefully before placing an order.

---

🔒 No Returns or Exchanges

• All sales are final.

• We do not accept cancellations, returns, or exchanges under any circumstances.

• Each product is sold as-is, carefully inspected and washed before listing.

---

💳 Prepaid Orders Only

• We only accept prepaid orders. Cash on Delivery (COD) is not available.

• Please double-check your order details and address before completing the purchase.

---

❗ Important Notes

• Slight color/design variations may occur due to photography or screen differences — these are not considered defects.

• We encourage customers to reach out before purchasing if they have questions about sizing, condition, or product details.

• Once your order is confirmed and shipped, it cannot be modified, canceled, or returned.

---

📬 Contact Us

• For questions about a product before placing an order, reach us at:
  📩 support@cratezilla.com

• Our team is available: 10:00 AM – 7:00 PM (Monday to Saturday)

---

💚 Thank you for shopping sustainably with CrateZilla Thrift — each piece has a story, and now it’s part of yours!